Terms of use

These terms govern your use of Turnout, a platform that lets organizers sell event tickets and run paid voting, and lets the public buy tickets and votes. By using Turnout you agree to them.

Buying tickets and votes

• Prices are set by the event organizer. At checkout you also pay a payment processing fee, shown before you pay.
• You must accept the no-refund notice at checkout. All sales are final, except where the organizer cancels the event (see the Refund policy).
• Tickets are delivered by email and SMS to the contact details you give. You are responsible for entering them correctly.
• A ticket can be used once. Tickets that have been scanned, or are shown to be copied, may be refused.
• Votes are counted only after payment is confirmed. Voting rules (windows, bundles, whether results are public) are set by the organizer.

Organizers

• You must give accurate information, own the right to run your event, and comply with the law, including licensing and tax.
• Your use is also governed by the Organizer agreement.

Acceptable use

Do not use Turnout to commit fraud, manipulate voting, sell prohibited items or events, or attempt to interfere with the service. We may suspend accounts and withhold payouts while we investigate.

Payments

Payments are processed by Paystack. Turnout does not store card details.

Liability

The organizer, not Turnout, is responsible for the event itself, including its quality, safety and whether it takes place. To the extent the law allows, Turnout's liability is limited to the fees it received for the transaction in question.

Changes and contact

We may update these terms; continued use means you accept the update. Contact us through the details published on the site.